Information Age Health Care: To boost patient satisfaction, give patients Wi-Fi, mobile access

To boost patient satisfaction, give patients Wi-Fi, mobile access

Want to improve satisfaction at your organization? Offer free Wi-Fi.
That's one of the suggestions from a PwC Health Research Institute report released today. Consumers also want to be able to exchange information through online and mobile channels of communication, according to the report, based on a nationwide survey of 6,000 consumers across nearly a dozen industries.
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Ethics and HIT

Challenges...
http://jamia.bmj.com/site/icons/amiajnl8946.pdf

patient safety should trump all other values; corporate concerns about liability and intellectual property ownership may be valid but should not over-ride all other considerations;
transparency and a commitment to patient safety should govern vendor contracts;
institutions are duty-bound to provide ethics education to purchasers and users, and should commit publicly to standards of corporate conduct; and
vendors, system purchasers, and users should encourage and assist in each others’ efforts to adopt best practices.

Meaningful Use (MU) & Nursing

Nurses are central to ensuring Meaningful Use ...

http://www.himss.org/ASP/topics_FocusDynamic.asp?faid=395

Bowles, K. (October, 2010). Achieving Meaningful Use with Information Technology: Telehealth Research. Online Journal of Nursing Informatics (OJNI),14 (3). Available at http://ojni.org/14_3/Bowles.pdf

Bowles, K.,(February, 2011) ONJNI....Achieving Meaningful Use With Decision Support Research http://tinyurl.com/4ol9r6p

CMS & MU:

Meeting the Requirements for Meaningful Use: Attestation Calculator

HIMMS:

Meaningful Use OneSource assists eligible healthcare providers and professionals in understanding Meaningful Use Stage 1 and Stage 2 requirements, timelines, and the proposed rule. Our dynamic and living body of documents and tools fully prepares you to:

Meet Meaningful Use proposed Stage 2 certification criteria and standards
Receive Medicare and Medicaid incentive funding and avoid penalties
Implement Meaningful Use specifications practically and successfully
Get updates on federal and state regulations with content vetted by industry experts!

Information Age Health Care

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To boost patient satisfaction, give patients Wi-Fi, mobile access

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Social media tools encourage people to share information, collaborate, and interact. These tools reinforce and personalize health messages, reach new audiences, and build a communication infrastructure based on open information exchange. The tools include:
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