Twenty-three percent of respondents sought healthcare treatment in a retail clinic, and 73 percent of them would use that service again, according to an informational graphic (pictured right) provided by PwC's Health Research Institute. The number of people using retail clinics tripled from 2007, when just 9.7 percent used that service, according to another HRI survey of more than 1,000 consumers.
The trend is a result of what patients want to see--more convenient, transparent care, Vaughn Kauffman, health industries principal at PwC told FierceHealthcare in an exclusive interview.
To learn more:
- read the retail clinic survey results - check out the second HRI survey