Research
supported by the Agency for Healthcare Research and Quality (AHRQ)
identified innovative diabetes self-management programs for patients who
speak multiple languages. “Diabetes Health Information Technology
Innovation to Improve Quality of Life for Health Plan Members in an
Urban Safety Net” appeared in the April—July issue of Journal of Ambulatory Care Management.
Through an automated telephone system, the program provided 27 weeks of
support in English, Spanish and Cantonese. Participants showed
improvements in diabetes self-care behaviors, suggesting that automated
telephone support may have an important role to play in improving
patient-centered diabetes care.
Select to access the abstract: http://www.ncbi.nlm.nih.gov/ pubmed/24594561.