National Compendium of Best Practices in Telehealth Services

The California Telehealth Resource Center has compiled a lengthy list of telehealth best practices.   As you begin….Lessons from the field
This document provides a complete compendium of best practices developed from CTRC’s 10 year experience developing telehealth programs and added to by a panel of telehealth experts from across the country.
“Often overlooked, the sharing of what works and what doesn’t is very important!”
– James Marcin, MD, MPH, Director, Pediatric Telemedicine
UC Davis Children’s Hospital
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Ethics and HIT

Challenges...
http://jamia.bmj.com/site/icons/amiajnl8946.pdf
  • patient safety should trump all other values; corporate concerns about liability and intellectual property ownership may be valid but should not over-ride all other considerations;
  • transparency and a commitment to patient safety should govern vendor contracts;
  • institutions are duty-bound to provide ethics education to purchasers and users, and should commit publicly to standards of corporate conduct; and
  • vendors, system purchasers, and users should encourage and assist in each others’ efforts to adopt best practices.

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