For the report, researchers conducted a literature review, as well as an environmental scan that included case studies and interviews.
The California HealthCare Foundation provided support for the report. CHCF publishes iHealthBeat.
The report found that social media can help individuals with chronic diseases:
- Achieve personal goals;
- Correct high-risk behavior; and
- Better manage their conditions.
However, the report identified several challenges that must be addressed to fully leverage social media in chronic disease care, including:
- Balancing transparency and anonymity;
- Concerns about privacy and HIPAA compliance;
- The digital divide among elderly and minority populations; and
- Quality, validity and authenticity of online information.