- Integration. "More than ever before, there's a willingness to understand" that solutions and systems shouldn't be standing alone, he said. Vendors have to talk to each other and allow their products to integrate with other solutions that add value to the platform. And providers and payers have to understand as well that one system won't complete the home-based care package. "We have to be speaking more to each other than we have in the past," he said.
- Identification. Not all mobile technologies are going to solve the nation's healthcare woes, Goldberg said. There's a certain "euphoria surrounding mHealth," he said, that masks the fact that technology works in some cases and doesn't work in others. "Sometimes an app isn't relevant or meaningful," Goldberg said. Payers and providers are therefore going to need a greater understanding of what they can do with telehealth and mHealth,
- Education. "It's not just creating a widget, putting it on the shelf and people picking it up or buying it and knowing what to do with it," Goldberg added. Telehealth companies have to have the resources in place to guide consumers and providers to the best use possible for the technology. Therefore, as more and more providers, payers and consumers look to home-based monitoring, they need to have the support in place to know how to use it properly.
TORONTO | April 01, 2014 |
