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Mayo Clinic-backed Better launches personal health assistant service
Mayo Clinic-backed, Palo Alto, California-based Better officially launched its service this week after a year of private beta tests following a high-profile debut at the All Things D event last year
Better offers everything from really basic administrative tasks all the way up to really high-end clinical work. What it comes out to is — across the board — having a personal health assistant — what the VA would call a care coordinator — who just takes cares of everything for you. Whether it’s appointments, prescriptions, or finding new doctors all the way up through — something is horribly wrong and I want to see a specialist, or nurse, or doctor.
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Ethics and HIT
Challenges...
http://jamia.bmj.com/site/icons/amiajnl8946.pdf
http://jamia.bmj.com/site/icons/amiajnl8946.pdf
- patient safety should trump all other values; corporate concerns about liability and intellectual property ownership may be valid but should not over-ride all other considerations;
- transparency and a commitment to patient safety should govern vendor contracts;
- institutions are duty-bound to provide ethics education to purchasers and users, and should commit publicly to standards of corporate conduct; and
- vendors, system purchasers, and users should encourage and assist in each others’ efforts to adopt best practices.