Multiple tech interventions boost patient engagement

There are plenty of online healthcare sites and scores of mobile apps that aim to engage patients in healthy behaviors. But challenges have include making online health and wellness programs "sticky"--not only getting patients to sign up for the programs but to keep them engaged in them long-term.

And using technology to engage patients in their health through technology can also boost patient loyalty, as FierceHealthIT recently reported.  

Patients do seem to want tech tools to keep them healthy, according to another recent study. But engaging patients who most need to improve their health--such as those with chronic conditions--is still a huge challenge.
Although prompting can increase self-monitoring rates, the decrease in self-monitoring after the promoting period suggests that additional and online reminder prompts would be useful, the authors concluded. And the use of technical assistance calls appeared to have a greater effect in promoting self-monitoring at a therapeutic threshold than email reminders and the tailored self-monitoring reports alone.
To learn more:
- see the JMIR study report
- check out the 2010 study

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Challenges...
http://jamia.bmj.com/site/icons/amiajnl8946.pdf
  • patient safety should trump all other values; corporate concerns about liability and intellectual property ownership may be valid but should not over-ride all other considerations;
  • transparency and a commitment to patient safety should govern vendor contracts;
  • institutions are duty-bound to provide ethics education to purchasers and users, and should commit publicly to standards of corporate conduct; and
  • vendors, system purchasers, and users should encourage and assist in each others’ efforts to adopt best practices.

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