Phone help for the hard-of-hearing

Voice carryover relay service (VCO) can be done over a landline with a VCO phone that displays text, or with a smartphone or computer and an IP (Internet) relay service to place or make the call.
Either way, the deaf person can speak to the other party and read the person's response as text. The text is provided by a communications assistant.

Relay services are provided free by the FCC, telephone companies and other providers. Costs are covered by surcharges on local phone bills.

Sprint offers an IP relay service with VCO capability and a mobile app for iPhones and select Android phones. Purple's IP-Relay for iPhone and Android works like an instant messaging chat.
Deaf persons who are proficient at sign language opt for video relay services. VRS allows a person to sign with a communications assistant, who then speaks to the other caller. Conversation flows faster and more naturally than with text-based relay services.

With Purple VRS for iOS and Android, you can make VRS, voice-to-video and point-to-point calls over 3G, 4G and Wi-Fi.

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