EHRs and Patient Education

Using Electronic Health Records to Improve Patient Education
Read about the results of AHRQ-funded research in the book chapter, “Improving Patient Education With Electronic Health Records.” This research investigated the best approaches for using EHRs to provide patients with materials that are understandable and actionable, especially those with limited health literacy and English proficiency.
The chapter includes:
  • A review of existing EHR systems to understand how they are designed and used to deliver patient information.
  • Two case studies of health systems using EHRs to address patient education for populations with limited literacy or English proficiency.
  • Implications for Meaningful Use criteria.
The chapter is included in the report Health Information Technology in the United States: Better Information Systems for Better Care, 2013 published by the Robert Wood Johnson Foundation (RWJF).  The entire report can be accessed at: http://www.rwjf.org/content/dam/farm/reports/reports/2013/rwjf406758.

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Challenges...
http://jamia.bmj.com/site/icons/amiajnl8946.pdf
  • patient safety should trump all other values; corporate concerns about liability and intellectual property ownership may be valid but should not over-ride all other considerations;
  • transparency and a commitment to patient safety should govern vendor contracts;
  • institutions are duty-bound to provide ethics education to purchasers and users, and should commit publicly to standards of corporate conduct; and
  • vendors, system purchasers, and users should encourage and assist in each others’ efforts to adopt best practices.

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