Use of Insurers' Mobile Apps Linked to Consumer Satisfaction

A J.D. Power survey of individuals in 134 different health plans finds that consumers who use mobile applications to communicate with their health plans are more satisfied with their insurance than those who do not. The apps have helped to boost plans' overall customer ratings, according to the survey. MobiHealthNewsRead More

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Ethics and HIT

Challenges...
http://jamia.bmj.com/site/icons/amiajnl8946.pdf
  • patient safety should trump all other values; corporate concerns about liability and intellectual property ownership may be valid but should not over-ride all other considerations;
  • transparency and a commitment to patient safety should govern vendor contracts;
  • institutions are duty-bound to provide ethics education to purchasers and users, and should commit publicly to standards of corporate conduct; and
  • vendors, system purchasers, and users should encourage and assist in each others’ efforts to adopt best practices.

e-Behaviorial Health


Benefit from new technologies... enable people to have remote access to CBT

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